Digital Reliance

Supporting Essex and Beyond With IT Support and Solutions

Digital Reliance, a Colchester-based company, is dedicated to providing exceptional computer and IT support services to our clients. At Digital Reliance, we understand the importance of keeping your business and computer systems running smoothly. That’s why our expertise is always on hand to assist with any technical issues you may encounter, offering fast, reliable, and effective solutions that will keep your operation running smoothly.

Digital Reliance has certified professionals with over 25 years of experience and expertise to tackle any IT challenge. We are passionate about technology and committed to helping our clients succeed by providing exceptional IT support services to businesses of all sizes and the general public. Our mission is to deliver reliable and innovative solutions that help our clients thrive in the digital age.

Why Choose Us?

  • Experienced Technicians: Our team consists of highly skilled professionals with extensive knowledge of Computure repairs
  • Quick Turnaround: We understand the importance of your device and strive to provide fast, reliable service.
  • Affordable Rates: Quality service doesn’t have to break the bank. We offer competitive pricing on all repairs.
  • Customer Satisfaction: We prioritize our customers and aim to exceed your expectations with every repair.

Our Core Values

  • Customer Focus: We prioritize our clients' needs and strive to exceed their expectations.
  • Integrity: We operate with honesty and transparency in all our dealings.
  • Excellence: We are dedicated to providing high-quality services and continuous improvement.

IT Support

IT Projects

Cyber Security

IT Advice

Outsourced IT Support

Our fully tailored Outsourced IT Support packages include our Remote IT support and IT Maintenance services. Our experienced team will provide a comprehensive support service to all of your employees. We become your IT team, available when you need us. This service also includes proactive maintenance to your IT systems including backups, anti-virus, updates and security patches
  • Includes remote IT support and IT Maintenance services
  • Your staff can log support requests directly with the support team
  • Backed by our Industry-Leading Response and Resolution SLAs
  • Includes Proactive Maintenance to your IT Systems including backups, anti-virus, updates and security patches.
  • Choose the amount of hours per month you would like and top up any time
  • All IT Support requests are responded to within 1 hour

Outsourced IT Manager

With our Outsourced IT Manager service, you can leverage the expertise and resources of a dedicated IT management team to optimise your IT environment, enhance security and compliance, and drive business growth and innovation. Let us handle your IT management needs, so you can focus on what you do best – growing your business.

As your trusted Outsourced IT Manager, we provide comprehensive management and oversight of your organisation's IT infrastructure, operations, and strategy. Our experienced team of IT professionals acts as an extension of your organisation, offering strategic guidance and technical expertise to develop your IT environment and drive business success. As a solutions based provider, our goals are to provide IT solutions that:
  • Allows your business to grow
  • Streamline processes with best practice solutions
  • Increase productivity letting you get on with what you do best

Small Business IT Support

  • Remote IT Support for all staff & devices
  • Direct access to support team
  • We respond to issues within 1 hour
  • Monthly proactive maintenance included
  • Device setup & re-provisioning
  • Employee on-boarding & off-boarding
  • Dedicated Service Manager

Comprehensive IT Support

  • Access to our IT Managers
    & Project Team
  • IT Strategy, infrastructure and process development and implementation
  • Monthly meetings with
    our Project Manager
  • IT Project planning & management
  • Implementation, setup and testing
  • Dedicated Service Manager

IT Projects

Our highly skilled team are experienced in IT project support, and offer a wide range of solutions such as System Installation, Server Installation, Tailored Cloud Infrastructure, Microsoft Office 365 migration and much more. We can quote for individual projects, or you can purchase an amount of hours to use for IT projects as and when you require.

We will meet with you to discuss your project and can advise on the best solutions. We will manage the project from start to finish, provide timeframes and ensure that your goals are achieved.
  • Highly skilled and fully experienced engineers
  • Advice provided on best solutions
  • Project management from start to finish

Cyber Security

We offer a range of cyber security services to keep your business safe and secure, and our Cyber Security services are available to businesses based anywhere in the UK. We offer three different levels of Cyber Security packages to protect your business from threats, click the button below to view and compare packages
  • Threat & Intrusion prevention:
    Firewall, 2FA, Encryption, Network security standards, Access control, Penetration Testing, Antivirus
  • Backups & Disaster Recovery:
    Onsite backup, Offsite backup, Offline backup, Google backup, 365 backup, Disaster recovery
  • Threat & Intrusion detection:
    Live Threat Detection, 24/7 monitoring / alerts
  • Email Security:
    Security rules, Spam and filtering, Spoofing attacks
  • Cyber Essentials:
    Cyber Essentials Certification, 'Cyber Essentials Plus' Auditing

IT SOlutions for Businesses

We offer a range of cyber security services to keep your business safe and secure, and our Cyber Security services are available to businesses based anywhere in the UK. We offer three different levels of Cyber Security packages to protect your business from threats, click the button below to view and compare packages
  • Wifi Solutions
  • Disaster Recovery planning and testing
  • Cabling and Connectivity
  • Google Cloud, AWS and Azure Support
  • Endpoint and threat protection
  • VoIP Solutions and Support
  • Remote Working and VPNs
  • Servers and Infrastructure